and composed demeanor for telephone communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for installed products at customer … usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices More ❯
Malvern, Worcestershire, Great Malvern, United Kingdom
ETS Technical
and composed demeanor for telephone communications. Possession of a valid driver's license. Effective time management and organizational abilities. Key Responsibilities Deliver remote technical support for company products via telephone, email, and platforms such as TeamViewer and Microsoft Teams. Perform on-site services, including commissioning, maintenance, health checks, troubleshooting, and training for installed products at customer … usage or performance identified during site visits or remote support. Address and resolve technical customer inquiries, collaborating with Sales, Quality, R&D, and Product Management teams when necessary. Support testing and evaluation of new product developments as required. Assist in processing returned equipment for repair as needed. Provide feedback on any updates required in health and safety practices More ❯
Select how often (in days) to receive an alert: We are currently recruiting for a ProductSupportEngineer to join QinetiQ Target Systems (QTS) within our Production Team. QTS is a wholly owned subsidiary of QinetiQ Group PLC, specialising in the design and manufacture of a range of state-of-the-art Unmanned Aerial and Surface … and across the globe, on customer sites. You'll perform troubleshooting to component level, to rectify faults and to highlight build, test and design improvements, and provide technical support to all functions of the business. Duties will include: Conduct duties in line with the Production plan to ensure that product is manufactured, inspected and tested on time, on … and to quality. Lead planning activities with the internal stakeholders on performing offsite activities, and execute to plan, to ensure customer satisfaction Testing and calibration of all ground support equipment. Carry out customer servicing, often on site in front of the customer. Maintain and recommend build, test and inspection documentation improvements, and provide justification on potential benefits Assist More ❯
Knowsley, Merseyside, United Kingdom Hybrid / WFH Options
Clarke Energy Uk
Job Title: ProductSupport Process Engineer (Service Operations). Reports to: ProductSupport Manager. Location: Knowsley, with UK and some overseas travel as required. Job Purpose: To proactively seek out and drive opportunities to continuously improve processes and quality within the Service Department. Majority of time spent: Highlighting and providing solutions for quality and … process improvements within the Service Department through liaising with the ProductSupport team and other departments where required. Indirect ownership and continuous auditing of internal service department functions, including technical auditing of contractors and suppliers whilst leading the service process development and change management function. We are seeking a highly motivated and technically skilled individual to join The … Clarke Energy team as a ProductSupport Process Engineer within our Service Operations Team. This exciting role is designed for someone with a strong engineering background and a passion for driving efficiency, quality, and process improvements within our service operations. Key Responsibilities: Drive process and quality improvements within the Service Department under the guidance of the More ❯
Senior ProductSupportEngineer (m/f/) Senior ProductSupportEngineer (m/f/) Location: GBR, West Lancashire, Skelmersdale Type: Full time Posted on: Yesterday Job Requisition ID: R 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity More ❯
Droitwich, Worcestershire, United Kingdom Hybrid / WFH Options
ETS Technical
This manufacturer of automated laser gauging and measurement systems wishes to appoint a supportengineer to provide technical support, ppm and break-fix and commissioning to their manufacturing client base. Full product training is offered. N.B.The role involves approximately 60% short duration travel (5/6 days) to mostly Western Europe customers. Significant time … The typical development pathway within the role is to train you to become a SPECIALIST in at least one of their major products. If you are a resourceful engineer who enjoys working in a customer facing role please apply. More ❯
career, and be part of a company that celebrates inclusivity and fresh ideas. Who are we looking for? Proven success on complex projects where you might be integrating several products and services. Experience with modern DevOps practices, tooling and a background working in such a team. What will you be doing day-to-day? Responsible for the implementation, operation … and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop and implement technical standards & best practices how we operate our core voice network infrastructure. Monitor/Respond to incidents across Gamma's Core voice … offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. Family matters, too. With enhanced maternity and paternity pay, we're here to support you as a parent and help you More ❯
ProductSupportEngineer Up to £41,095.00 + Benefits. Belfast, office based Please note, this is a 24/7, 365 role, for 40 hours per week. You will be working 12 hour shifts, 2 weeks of days followed by 2 weeks of nights. About us G4S is a global company operating across 120 countries, employing … for excellence and client portfolio. Typical clients include Government, Utilities, Healthcare, MOJ and MOD to name a few. What will you be doing To provide remote help desk support for a range of security systems, including Intruder, Access Control, Body Worn Cameras, CCTV, Intercom, Key Management Network and 2 way audio. To provide timely and accurate remote help … desk telephone & remote system responses to site based technical issues and resolve as many system problems as possible without the need to send an engineer to the site To provide system programming and commissioning services, in line with pre-planned roll out plans across Access Control, CCTV, Intruder Alarm, Intercom and Body Worn Camera, Key Management on the More ❯
Are you an experienced ProductSupportEngineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while More ❯