3 of 3 Products Support Manager Jobs in the UK excluding London

Title: Complex Product Support Manager (SaaS)Department: Customer Value and SuccessLocation: SheffieldWorking Pattern: Hybrid, includes 3 days each week in the officeContact Type: Full time, permanentSalary: up to £50,000Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful … understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.Role overview:As a Complex Product Support Manager, you'll play a crucial role in ensuring the seamless integration of our products and services, providing expert guidance ...

Sheffield | Hybrid (3 days in the office) We're looking for a Complex Product Support Manager to join our Customer Value & Success team at Tes. This is an opportunity to lead a team of product support specialists, helping customers get the most value from … Engineering, Customer Success and Sales teams to deliver an exceptional customer experience. You’ll be responsible for managing escalations, driving service excellence, improving support processes, and ensuring customers receive expert support across the full product lifecycle. You’ll also play a key role in developing your ...

leading manufacturer of Semiconductor Tools is now looking for Product Support Manager to provide software support to both customers across the EMEAI and also Process and Service Engineers in the field. This role provides a vital link between Field based Engineers and the Software … challenges while fostering continuous improvement through effective training, knowledge sharing, and valuable customer feedback. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution of complex technical issues, maximising customer uptime and feeding systemic improvement back into Product ...