2 of 2 Products Support Specialist Jobs in Kent

cloud, hybrid, or on-prem environments. We give data teams the agility they need and the governance compliance demands. Role Summary As a Product Support Specialist, you will be the go-to expert for our data platform, owning complex technical escalations end-to-end while keeping … Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step-by-step guidance to help users get the most out of features. In this role, your curiosity, structure ...

cloud, hybrid, or on-prem environments. We give data teams the agility they need and the governance compliance demands. Role Summary As a Product Support Specialist, you will be the go-to expert for our data platform, owning complex technical escalations end-to-end while keeping … Partnering closely with Product, Engineering, and Customer Success as a senior technical resource, you will investigate and diagnose platform issues, handle second-line support and escalations, and provide clear, step-by-step guidance to help users get the most out of features. In this role, your curiosity, structure ...