12 of 12 Programme Delivery Jobs in Central London

Our client is currently looking to recruit an Enterprise Service Management Delivery Lead on an initial 9 month. Enterprise Service Management Delivery Lead Central London/Hybrid - 9 months £350 - £385 per day inside IR35 We are looking for an Enterprise Service Management (ESM) Delivery Lead to support a major transition from programme delivery into … business-as-usual. You’ll lead the remaining work packages of a large ESM programme, manage a smooth transition into BAU, and support the rollout of a new ESM operating model. This is a business-facing role working closely with technical teams to enhance our enterprise front door ticketing and workflow product. You will manage a small team … people) and play a key role in driving service improvements across a complex, fast-moving environment. Duties Deliver programme work packages and lead transition into BAU Drive service improvements, customer experience insights, and continual service management Run service reviews and produce performance reporting Prioritise high-impact initiatives across the ESM portfolio Collaborate with technical teams on enhancements (e.g. telephony More ❯

PMO Analyst Contract Duration : 6 months Location: London, United Kingdom (Hybrid- 2 days onsite per week) Purpose of Role: The PMO Analyst plays a crucial supporting role within the Programme Management Office (PMO) function for Palantir Programme and is responsible for delivering accurate reporting, tracking programme performance, and ensuring strict adherence to governance processes and controls across … all Palantir workstreams, while ensuring alignment with cleint’s PACE framework and effective use of Planview for programme control Key Accountabilities Drive programme governance and control by maintaining integrated delivery plans, milestone trackers, and RAID logs using Planview and ADO, supporting change control processes. Lead PACE assurance activities, including stage gate readiness, health checks, and risk validation … across workstreams, while producing clear reporting and dashboards using Planview and ADO to track delivery progress, timelines, and dependencies. Manage commercial and back-office operations, including raising and tracking Purchase Orders, coordinating Statements of Work (SOWs) with vendors, processing Goods Receipts, and monitoring actuals vs. budget in collaboration with Procurement and Finance. Enable cross-functional alignment by coordinating stakeholders More ❯

Digital Customer Journey Transformation EMEA Customer Success & Delivery Manager (SaaS) Hybrid - UK-based, offices in Swansea or London - 1 days p/week onsite ideally but we can also consider fully remote candidates with occasional travel to customer sites (approx once a quarter) Permanent £55,000 - £70,000 (depending on location) Spanish - the customers you'll most likely be … speak Spanish would be an advantage (but not a deal breaker if you don't) The Role We re looking for someone who can guide enterprise clients through the delivery of complex digital solutions from onboarding and implementation to ongoing success and growth. You ll work closely with major financial institutions and other global enterprises, helping them roll out … the product expert, ensuring customers not only adopt the platform but continue to find new ways to get value from it. You ll work at the heart of customer delivery, turning manual, paper-heavy processes into seamless digital experiences. This isn t just another delivery role. You ll be driving adoption, measurable ROI, and long-term client value More ❯

Days/Week Role Summary We have multiple roles required to support various strategic and operational workstreams across the organisation Positions combine strategic design, practical implementation, and operational delivery to enable improved processes, data-driven decision-making, and efficient programme outcomes. Essential Skills Business Analysis & Requirements Conduct comprehensive business analysis and requirements definition in large, multi-stakeholder environments. … Gather, document, and validate user needs for planning, governance, and operational tools. Lead discovery and analysis phases for enterprise, corporate planning, or programme projects. Translate strategic objectives into functional and data requirements. Develop business and data models for outcome-based planning and performance measurement. Process & Operational Improvement Analyse and redesign business processes to improve efficiency, quality, and alignment. Conduct … quick win” initiatives. Implement process improvements using structured methodologies, including Six Sigma. Propose rationalisation or switch-off for outdated systems, returns, or processes (e.g., API gateways, legacy files). Programme & Workstream Delivery Plan, organise, and track detailed workstream activities and deliverables. Drive out detailed scope and support prioritisation for programme delivery. Identify, track, and manage Risks, Assumptions More ❯

outcomes, and helping manage the relationship with Fashion, Clothing & Beauty (FH&B) alongside the FH&B Business Partner. The BA will act as a bridge between business stakeholders and delivery teams, ensuring alignment on key decisions, roadmap priorities, and governance processes. Key Responsibilities: Support Key Business Decisions: Facilitate workshops and discussions to confirm scope, solution assumptions, and target state … architecture for FH&B. Document and track Key Design Decisions (KDDs) impacting FH&B and cross-programme alignment. Ensure traceability of ECC scope (capabilities, interfaces, data) to FH&B business outcomes and portfolios. Keep alignment with Enterprise Architecture team, raising design decisions into the right forums Stakeholder Engagement & Relationship Management: Work closely with FH&B Business Partner to manage … particularly with senior business leaders. Ability to document complex decisions, processes, and architectures clearly. Strong analytical and problem-solving skills with attention to detail. Familiarity with governance processes and programme delivery frameworks. Desirable: Experience in Fashion, Home & Beauty (FH&B) or retail domain. Understanding of Master Data Management (MDM) strategies and tools. Exposure to federated delivery models More ❯

organisations deliver lasting value from technology Refractis is a boutique consultancy that helps organisations realise tangible, lasting value from their technology investments. We understand that technology strategy, transformation and delivery are challenging. Our experience has shown that when intelligent, driven and pragmatic people work together, extraordinary results follow. Our consultants bring expertise across every aspect of IT, from strategy … and architecture through design and delivery to operations and outsourcing. We have delivered complex projects across public and private sectors and thrive on solving problems at the most senior levels of organisations. What We Do Our services focus on two core themes: Unlocking Potential Technology Strategy/Architecture/Programme Mobilisation We believe that technology done well can … to enhance customer experiences, generate insights and improve how organisations work. Working in partnership with business leaders, Refractis helps clients understand technology options, develop robust business cases and mobilise delivery programmes. Delivering Value Consolidation and Optimisation/Sourcing and Transition/Assurance Great technology is a business enabler, but many organisations struggle under the weight of legacy IT. Refractis More ❯

working within a fast-paced environment and working within a team. Strong communication skills are essential for this role along with strong stakeholder management skills. Main Responsibilities: Assist the Programme lead and implementation team in planning and executing SbD objectives, workbook actions and risk/issue management. Develop, maintain and monitor comprehensive project schedules and timelines that detail tasks … and implementing solutions agreed. Coordinate SbD implementation team activities, including scheduling and maintaining the drumbeat tempo, document management and team communication. Conduct secretariat duties in support of the SbD Programme delivery board as part of the defined drumbeat Prepare project reports on time, providing detailed updates on project status in collaboration with the SbD implementation team. Conduct quality More ❯

working within a fast-paced environment and working within a team. Strong communication skills are essential for this role along with strong stakeholder management skills. Main Responsibilities: Assist the Programme lead and implementation team in planning and executing SbD objectives, workbook actions and risk/issue management. Develop, maintain and monitor comprehensive project schedules and timelines that detail tasks … and implementing solutions agreed. Coordinate SbD implementation team activities, including scheduling and maintaining the drumbeat tempo, document management and team communication. Conduct secretariat duties in support of the SbD Programme delivery board as part of the defined drumbeat Prepare project reports on time, providing detailed updates on project status in collaboration with the SbD implementation team. Conduct quality More ❯

The Role & Company We are working on a search for a Director of Learning & Development to lead the design and delivery of a global learning strategy. This role will play a key part in shaping how employees grow, lead, and thrive, ensuring that learning and development initiatives are aligned with business priorities and future capability needs. You will be … with HR Directors, business leaders, and global colleagues to ensure alignment and adoption. Integrate DEI, mentoring, and AI-driven learning practices into development solutions. Manage external vendors, budgets, and programme delivery with a focus on ROI and engagement. Act as a trusted advisor to senior stakeholders, able to influence, challenge, and gain buy-in. What We’re Looking … regions. Strong experience in stakeholder management and influencing senior leadership. Background in fast-paced, high-growth, or digital/tech-driven organisations. Demonstrated experience balancing strategy with hands-on programme delivery. Exposure to DEI-focused learning initiatives and leadership enablement. Pragmatic, results-driven approach with the ability to adapt and pivot in changing environments. Worked in a tech focussed More ❯

One Informa. You'll identify issues before they escalate, solve complex problems, and drive energy and momentum across the transformation agenda. Key Responsibilities: Transformation Leadership Change Portfolio Management Major Programme Delivery Collaboration with the Service Management Office (SMO) Change Delivery Model and Resource Coordination Transformation Governance and Sponsorship Continuous Improvement and Capability Uplift Communication, Engagement, and Value More ❯

to ensure speedy resolution with minimal disruption. Provide assurance that problems are identified, communicated, and assessed in line with requirements and agreed SLA/KPIs. Engage actively with supplier programme delivery and transition activities, assisting in the realisation of the SIAM function. Ensure Service Providers provide all management information as required under the contract and take responsibility for More ❯

the business and you will lead, coordinate, and deliver all major initiatives working across areas including credit risk, product, marketing and merchant. Key responsibilities include: Lead strategic planning and delivery for a credit card portfolio, from product launch to ongoing management. Coordinate cross-functional teams (Product, Risk, Marketing, Operations, Compliance, Tech) to achieve programme objectives. Develop and prioritise … programme roadmaps Ensure compliance throughout programme delivery. Analyse portfolio performance and present insights to senior management Monitor and manage credit risk, fraud trends, customer churn, and key financial metrics. Launch and enhance product features and digital solutions Support financial planning and forecasting and business case development What we are looking for: You will have solid Project Management skills More ❯