Project Manager – CCaaS Transformation Programme - OUTSIDE IR35 📍 Hybrid – Manchester (1 day per week on-site) ⏳ Initial 6-month contract with potential extension Our client, a leading consultancy, is looking for an experienced Project Manager to support the delivery of a major enterprise Contact Centre as a Service (CCaaS) transformation . This is a high-profile role within a … complex, multi-vendor environment, where you’ll play a key part in coordinating testing, driving delivery, and ensuring quality across all phases of the programme. What You’ll Do Lead and coordinate test planning and execution across multiple vendors and stakeholders. Manage risks, issues, and defects, ensuring visibility through strong reporting and governance. Collaborate with architects, vendors, and business … teams to ensure seamless integration and readiness. Embed strong test discipline into programmedelivery across a large-scale enterprise environment. Must Haves Proven track record delivering as a Project Manager on major programmes. Hands-on experience with contact centre solutions (UCaaS or CCaaS preferred). Strong understanding of enterprise test processes and methodologies. Experience delivering large, complex, multi More ❯
bolton, greater manchester, north west england, united kingdom
Robert Half
Project Manager – CCaaS Transformation Programme - OUTSIDE IR35 📍 Hybrid – Manchester (1 day per week on-site) ⏳ Initial 6-month contract with potential extension Our client, a leading consultancy, is looking for an experienced Project Manager to support the delivery of a major enterprise Contact Centre as a Service (CCaaS) transformation . This is a high-profile role within a … complex, multi-vendor environment, where you’ll play a key part in coordinating testing, driving delivery, and ensuring quality across all phases of the programme. What You’ll Do Lead and coordinate test planning and execution across multiple vendors and stakeholders. Manage risks, issues, and defects, ensuring visibility through strong reporting and governance. Collaborate with architects, vendors, and business … teams to ensure seamless integration and readiness. Embed strong test discipline into programmedelivery across a large-scale enterprise environment. Must Haves Proven track record delivering as a Project Manager on major programmes. Hands-on experience with contact centre solutions (UCaaS or CCaaS preferred). Strong understanding of enterprise test processes and methodologies. Experience delivering large, complex, multi More ❯
Stockport, Greater Manchester, North West, United Kingdom
Peregrine
connected HAN devices are upgraded to latest firmware releases in a timely and controlled manner. Own the Devices Team operational budget, ensuring robust financial governance, forecasting, and alignment with programme delivery. Manage workforce planning to meet current and future delivery needs. Ensure clear, consistent communication on technical requirements, standards, and strategic direction. Serve as the senior technical lead … the Technical Account Management Framework with device manufacturers. Ensure effective provision and maintenance of SMETS devices, testing tools (e.g., GBCS, emulators), and test data within all environments. Support the delivery of programmes by ensuring readiness and resilience of the device ecosystem. Drive continuous improvement across device-related processes, support models and services. Own a portfolio of device-related services … required. Chair and manage the Test Interoperability Events engaging with external stakeholders, including SEC Committees and DESNZ. Plan, coordinate, and direct the activities and resources necessary for the successful delivery of device services, including responsibility for line management. Prepare and deliver presentations and supporting materials that clearly communicate the processes, progress, and strategic direction of Device and Product services More ❯
