CX Journey Designer
- Hiring Organisation
- BIE Executive
- Location
- City of London, London, United Kingdom
This fast growing telecommunications business is mobilising a customer experience programme and looking for an experienced CX Journey Designer. Reporting to the Programme Director, you will establish a digital-first design methodology and lead the creation of journey blueprints. You'll be practitioner, run journey mapping sessions, produce … design outputs into clear requirements for technology and operations teams Works collaboratively and builds internal capability — not protective of methodology Experience working within structured programme governance; comfortable with milestone-driven delivery Additional information: 9 month contract Early August start Day rate circa £650 to £750 outside IR35 Predominantly ...