via telephone and use of remote control software, with occasional site visits Investigating hardware, software and malware issues Maintaining accurate documentation Create and follow standard operating processes (SOPs) Monitoring progress of tickets Installing and configuring hardware and software Providing support for Microsoft 365 including SharePoint, and managing users and email accounts Management of email services on mobile devices and … communication skills Wide knowledge of computing principles independent of vendor specific technology On offer: 20 days holiday + bank holidays Standard working hours Monday – Friday 8.30 – 5.00 Potential to progress/develop to 2 nd/3 rd line support Onsite car parking & free refreshments (tea and coffee) Continuous training Pension Scheme enrolment If you have the skills required More ❯
documentation. Ability to develop a realistic programme, which aligns with the declared lifecycle model, to achieve the deliverables. Implement the plan, throughout the lifetime of the project, ensuring that progress is maintained in line with the objectives. Report progress (SOFT Report) and financial status (PTS) to the Delivery Director on a monthly basis and attend all necessary Management … assess, review and actively manage risk. Be responsible for the day to day management of the team, perform the appraisals of those team members, setting objectives and monitoring their progress throughout the year. To assist the Marketing Department in the preparation and review of bids. Ability to foster working relationships with customers and pursue marketing opportunities profitable to the More ❯
Provide frontline support to the team, addressing day to day IT queries to ensure smooth operations. Assist staff in submitting IT support requests to our service provider, and track progress to expedite issue resolution. Assist staff in submitting Telephony support requests to our service provider, X-ON SurgeryConnect, and track progress to expedite issue resolution. Identify, diagnose, and More ❯
documentation. Ability to develop a realistic programme, which aligns with the declared lifecycle model, to achieve the deliverables. Implement the plan, throughout the lifetime of the project, ensuring that progress is maintained in line with the objectives. Report progress (SOFT Report) and financial status (PTS) to the Delivery Director on a monthly basis and attend all necessary Management … assess, review and actively manage risk. Be responsible for the day to day management of the team, perform the appraisals of those team members, setting objectives and monitoring their progress throughout the year. To assist the Marketing Department in the preparation and review of bids. Ability to foster working relationships with customers and pursue marketing opportunities profitable to the More ❯
