Service Transition Specialist
cheadle, north west england, united kingdom
Pets at Home
dynamic IT Service Transition Specialist to lead the charge in onboarding new and evolving colleague-facing IT services. In this pivotal role, you'll work hand-in-hand with project teams and supplier partners to ensure every service is seamlessly integrated into our support ecosystem—aligned with our IT Support strategy and built to last. You'll be the … and ambassador for IT Service at Pets. Key Responsibilities Facilitate and chair individual and group meetings that are purposeful and achieve common objective to the benefit of service stakeholders, project teams and IT services they deliver. Provide matrix leadership across teams to ensure understanding of Service Transition's function and purpose and how that support success of the project … successful and purposeful contact with them that represents value to Pets at Home. Advise as service introduction specialist in overseeing the readiness of new services for BAU operation from project mobilisation, through ORR, ELS, and through to project closure. Onboard new & refurbished sites into BAU support adopting key service transition principles to assure service readiness for live use More ❯
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