Role Description Job Title Overseas Contractor Initiator PSNo Name DEEPTI TAMHANE Project ID M Location UKLondonBevis Marks Position Start Date Position End Date Booking BU CIS Delivery BU CK Reason for RR New Business Client Interview False PSNo Name of Rotation resource NA Job Description Purpose of the Role The role is responsible for managing Service Transition and … Change across a portfolio of services aligned to business workstreams this includes Service Design delivery across early Project initiation tracked through to OAT and Go Live The aim of the role being to control prevent and manage the risk of unplanned service interruption across the business and ensure IT Services remain operable and supportable against defined outcomes Key … addressed Deal with service transition and service change for both new and existing demand Undertake Service Design activities to ensure all nonfunctional and servicerelated aspects are addressed in early project initiation through to delivery into Production Review challenge and agree 3rd Party Service Schedules regarding SLAs and appropriate levels of cover Attend Technical Design Reviews in order to More ❯
operational efficiency of all applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery . Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology experience for … integration points between the ERP and associated systems (eg, Accounting, CRM, Inventory tools). Maintain accurate and clear technical documentation covering processes, configurations, and application architecture. User Experience & Service Delivery Act as the escalation point for complex technical or application-related incidents. Deliver professional, timely, and user-centric support to all staff, fostering a positive service experience. Cultivate effective … within Active Directory and Azure AD . Contribute to broader service desk functions, including basic endpoint troubleshooting, access control, and IT compliance checks. Strategic Projects & Improvements Participate in IT projectdelivery, focusing on software upgrades, new system rollouts, and integration initiatives. Perform root cause analysis on persistent problems to recommend and implement lasting solutions. Stay current with emerging More ❯
operational efficiency of all applications, proactively addressing issues and driving continuous process improvements. This position demands a hands-on technical approach blended with a steadfast dedication to superior service delivery . Beyond ERP, you will also contribute to general IT support, particularly concerning the Microsoft 365 suite and wider IT operations, ensuring a cohesive and dependable technology experience for … integration points between the ERP and associated systems (e.g., Accounting, CRM, Inventory tools). Maintain accurate and clear technical documentation covering processes, configurations, and application architecture. User Experience & Service Delivery Act as the escalation point for complex technical or application-related incidents. Deliver professional, timely, and user-centric support to all staff, fostering a positive service experience. Cultivate effective … within Active Directory and Azure AD . Contribute to broader service desk functions, including basic endpoint troubleshooting, access control, and IT compliance checks. Strategic Projects & Improvements Participate in IT projectdelivery, focusing on software upgrades, new system rollouts, and integration initiatives. Perform root cause analysis on persistent problems to recommend and implement lasting solutions. Stay current with emerging More ❯
