2 of 2 Project Delivery Jobs in Fleet

and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects—ensuring they're completed on time, within budget, and exceed client expectations Act as a trusted advisor and senior escalation point for customers, building strong relationships … that drive loyalty and repeat business Contribute to the company growth strategy by aligning consultancy services with commercial goals and exploring new service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the … Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge sharing, and operational excellence across all consultancy and delivery functions About You Proven leader with experience building and inspiring high-performing consultancy or professional services teams Deep ERP knowledge, ideally Sage X3, with hands-on experience in software implementation and project delivery Skilled in More ❯

and operational performance. If you’re a strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous improvement. Oversee the delivery … adherence to budget. Streamline processes to enhance efficiency, service quality, and operational excellence. Act as a trusted advisor and senior escalation point, strengthening long-term client relationships. Align service delivery with commercial objectives to support business growth and profitability. Collaborate with Sales, Project Management, and Support to ensure a seamless customer journey. Define and monitor KPI’s, utilisation … and revenue performance to drive continuous improvement. Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences. Champion knowledge sharing and best practice across all delivery functions. About You Proven leadership experience with consultancy or professional services, ideally in and ERP or technology environment. Strong ERP expertise-preferably Sage X3 – with hands-on experience in implementation and More ❯