1 of 1 Project Delivery Jobs in Sandwich

efforts will help ensure effective resource utilisation across first, second, and third-line Resolver Teams as they deliver across incident, service request, monitoring, and project workstreams. In addition, Youll also support our external consumer clients through our security advice line, offering guidance and reassurance in situations such as suspected … tickets using service desk tools Provide support and a point of escalation for: Service Desk; Service Support; Managed Detect and Response; Technical Resolver teams; Project delivery teams Support the team to achieve and exceed relevant SLAs, OLAs and KPI's Identify and escalate any potential breach of service More ❯