Customer Success Associate
Esher, England, United Kingdom
Infonetica
to start a career in supporting research institutions through our suite of digital products. The role will give you exposure to technical support, customer management and training and project management skills as you grow into the role. You will be comfortable settling into a customer facing role … training sessions Providing reporting on customer data to internal stakeholders Providing feedback to the product and development teams Ensuring customer satisfaction and loyalty Support project managers in implementing Infonetica products Core skills and experience: Excellent customer service skills Strong problem-solving abilities Excellent communication skills, both verbal and written … of a team Desirable skills and experience: Experience working in a SAAS business Experience working in a customer-facing role Experience working in a project management role Salary & Benefits: Base salary = £26,000 - £27,500 Private Healthcare Pension Working Location: The primary work location for the role is More ❯
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