Customer Engagement Partner Omnichannel
Feltham, south west england, United Kingdom
Parkside Recruitment
articulate business cases, evolving our customer engagement Training on all customer engagement tools, channels and digital assets Overseeing strategic decisions, development, governance structures and management of various commercial operations tools, systems and channels (Email, RTE, Website, Webinar, App) CRM (customer relationship management systems) integration with digital assets Content … optimisation Work closely with various stakeholders, locally and globally to stay on top of trends, horizon scanning and business development Providing CRM and Data Management support to the internal customers in the UK and Ireland as Key User Engage field-based and head office teams in the holistic customer … engagement ecosystem Project management – analysing development changes, testing the systems and ensuring a high quality of implementation Drive innovative technology solutions and look for opportunities to sustain competitive advantage across the business Maintain, utilise and share cross functionality expertise in omnichannel marketing and in addition benchmark capabilities across More ❯
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