2 of 2 Project Management Jobs in Holborn

desk and patch panel to switch level Support print services and manage escalations with suppliers (Ricoh) Collaborate with other Digital Services teams to resolve complex user issues Participate in project work and out-of-hours implementations when required Customer Service Excellence: Act as the primary in-person point of contact between staff and Digital Services Work with customers empathetically … agreed SLAs Represent the Council with awareness of Diversity and Accessibility requirements Essential Requirements Technical Skills: Microsoft 365 experience - Advanced knowledge essential Microsoft Intune operational knowledge - Essential for device management Printer support experience - Including troubleshooting and supplier liaison Windows 10/11 configuration and troubleshooting Network administration and troubleshooting (TCP/IP, WAN/LAN/Wi-Fi) Remote … Automatic) - Mandatory Minimum 2-4 years in IT Service Support environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to More ❯

to by the team Dive into the analysis of backlog items to ensure clear requirements are understood in each delivery cycle Uphold the quality of all deliverables in a project through testing each iteration Develop an expert understanding of the users’ needs and champion these in the delivery of your product Understand the product vision with the Product Owner … through energy and passion for delivery on all levels. You must have most of the following skills and expertise for this position: Excellent written, visual & verbal communication skills Delivery Management with a passion for shipping and evolving great digital products Analytical in nature Able to thrive in a high paced, high pressured environment Waterfall, Agile, Scrum, PMi and Prince … DevOps Matrix-managing multi-disciplinary teams both onsite and remote Engaging with users and turning user insight into product improvements A 2:1 bachelor’s degree or equivalent Formal Project Management training The Client and role is based in Holborn London. The salary for this role is expected to be in the range £110K - £140K per anum plus More ❯