Application and Service Delivery Manager– Nottingham
Hucknall, England, United Kingdom
thyssenkrupp Elevator
upgrades and patches. In accordance with EA & global IT governance, develop and implement application strategies that align with the overall business objectives. Application Lifecycle Management: Manage the entire lifecycle of applications, from planning and development to deployment and maintenance. Oversee the development, testing, and implementation of new applications. Service … Delivery: Ensure the effective delivery of services to internal customers in line with organisational and functional requirements. Project Management: Execute projects based on corporate and business initiatives. Ensure strong controls and governance of project delivery in line with Europe Africa IT PMO guidelines. Continuous Improvement: Drive ongoing … process improvement initiatives to enhance service quality and customer satisfaction. Vendor Management: Manage (application) service suppliers, ensuring a close working relationship and delivery to agreed contractual terms. Reporting: Prepare and deliver regular reports to key stakeholders in relation to Service Delivery Performance. Security and Compliance: Ensure that the applications More ❯
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