1 of 1 Project Management Jobs in Thame

qualifications: Experience in an IT End-User Service or Desktop Services role (3yrs +) ITIL4 Certification, or 3+ years’ equivalent experience in IT Service Management Strong knowledge of Microsoft 365, Windows OS, and endpoint support Experience with ServiceNow or similar ITSM tools Excellent troubleshooting and problem-solving skills Strong … global team Awareness of Cyber Security and Information Security principles Operational experience of ServiceNow or similar ITSM system with an understanding of Incident Management; Change Management; Request Fulfilment practices. Excellent communication skills, both written and verbal, with a friendly, professional and approachable manner. Pro‐active and reactive, self ...