CX Project Manager New London, UK
- Location
- Greater London, England, United Kingdom
days per week in our London or Oxford office. Who we are looking for We are looking for an experienced and forward-thinking AI Project Manager to lead the design, deployment, and optimisation of AI-powered projects within our Customer Service Operations. This role sits at the intersection … scoping through to deployment and review. Develop and maintain a roadmap of AI initiatives aligned with customer service OKRs and business priorities. Manage project timelines, budgets, risks, and stakeholder communications across multiple concurrent workstreams. Coordinate with external vendors and internal engineering teams to ensure seamless integration of AI solutions ...