Senior Salesforce Business Analyst
- Location
- Oxford, England, United Kingdom
escalation paths, and human-in-the-loop checkpoints Assess data readiness for AI use cases (data quality, identity resolution, harmonisation) in partnership with data engineering teams supporting Data 360 Plan and facilitate workshops to scope AI/agentic use cases, evaluate feasibility, and align stakeholders on priority and sequencing … Work with technology teams (Salesforce, data engineering, AI/ML engineers) to produce detailed user stories and acceptance criteria that support development and QA, including for Agentforce agent builds and MCP server/tool integrations Maintain stakeholder expectations, communicate trade-offs of AI-driven solutions (accuracy, latency, cost, risk ...