Head of Service Delivery & Operations - PMO, Service Desk, SaaS
- Hiring Organisation
- Applause IT Recruitment Ltd
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 85,000 - 95,000 Annual
they deliver and support their software. Accompanying products that are deployed on-prem, they're implementing modern SaaS solutions delivered into secure public and private cloud environments. That creates the opportunity for a Head of Service Delivery who can take them forward. This is a role with real … organisation manages change, scope, risk and customer expectations Introduce a more proactive, relationship-driven service approach (not just ticket resolution) Ensure successful delivery of cloud-based SaaS services into secure environments Play a key role in strategic planning and how services scale as the customer base grows This ...