1 of 1 QA Officer Jobs in Yorkshire

employee benefits technology. Are you passionate about maintaining high standards and making a real difference in the world of employee benefits? Were looking for a detail-focused Quality Assurance Officer to join our team and help us deliver expert advice and outstanding service to our clients. About the Role As our Quality Assurance Officer, youll play … key processes, such as client file reviews, benefit recommendation documentation, and internal workflows. Identify and log any issues, gaps, or areas of non-compliance, escalating where needed. Maintain accurate QA records and logs to support internal oversight and regulatory expectations. Help develop and refine QA checklists, scoring methods, and frameworks as the business evolves. Produce clear, actionable QA reports with summaries of findings, trends, and recommendations. Support the preparation of regular MI for internal teams and governance reporting. Track themes across QA activity to identify potential training or process improvement needs. Assist with reporting to the board and/or regulators, working closely with the Head of Operations and Head of Compliance. Help maintain compliance registers More ❯