QA Specialist - Hybrid (Permanent)
- Hiring Organisation
- Capital One UK
- Location
- Lincoln, United Kingdom
Business, with a focus on complex, mid to high risk workstreams, requiring good judgement skills. Training and knowledge gaps Validation: Conduct reperformance of QA monitoring across multiple Operational lines, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings … QA Leadership, and supporting with coaching for improvement Analysis of results, insights and data from multiple viewpoints Support QA Leadership in managing Appeal overflows and Competency appeals Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider ...