an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing qualityassurance testing and supporting UAT. About the Role Own the resolution of all assigned incidents, service requests and problems within defined SLAs Identify, escalate and assist resolving P1 and P2 More ❯
Product Introduction (NPI) by delivering scalable test solutions aligned with engineering timelines. Diagnose failures to component level, supporting root cause analysis and fault isolation in production. Assist manufacturing and QA teams with resolving test issues and improving test coverage, yield and reliability. Generate and maintain detailed documentation, including build guides, calibration procedures, and fault trees. Ensure test systems meet safety More ❯
in the funnel. Analyse site data and customer behaviour to surface actionable insights and inform optimisation priorities. Work closely with the Junior Developer and Digital team to brief, implement, QA and launch CRO tests and enhancements. Collaborate with CRM, Brand and Digital Marketing teams to ensure campaign landing pages are relevant, high-performing and aligned with customer needs. Maintain a More ❯
future development Collect requirements for the product for new functionality and changes to any existing Look for areas of improvement Plan sprints, estimation sessions, and retrospectives Passing projects through qualityassurance and user acceptance testing Requirements 2 years' experience as a Product Owner Experience in an Agile Environment Highly organised If you are interested in this role, please apply with More ❯
or surpassing the relevant targets for each. To develop curricula and learning activities, taking into consideration literacy and numeracy development, and equality and diversity. To take part in Internal QualityAssurance activities as required by the Teaching and Learning Manager. To understand personal responsibilities in relation to Safeguarding and Pastoral expectations. Keep up-to-date with current issues, changes, and More ❯
or surpassing the relevant targets for each. To develop curricula and learning activities, taking into consideration literacy and numeracy development, and equality and diversity. To take part in Internal QualityAssurance activities as required by the Teaching and Learning Manager. To understand personal responsibilities in relation to Safeguarding and Pastoral expectations. Keep up-to-date with current issues, changes, and More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
INSHUR
people! If any of the areas below sound like you, jump into our talent pool and let's see where things go: Tech & Engineering (Frontend, Backend, Full Stack, DevOps, QA) Data & Analytics (Data Engineering, Analytics, Data Science) Product Management & Design Sales & Partnerships Marketing & Brand Insurance Operations, Claims, Compliance & Underwriting Customer Support People, Talent & HR Finance & Legal Whether you're a More ❯
all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical Support Agent … start to finish, including follow-up and closure. - Escalate and document bugs or product issues by creating developer tickets in Jira. - Collaborate closely with developers, the product team, and QA to resolve complex issues and suggest improvements. - Work directly with customers via email, phone, and remote meetings to troubleshoot and resolve technical queries. - Partner with Sales and Implementations teams to More ❯
all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. Their Brighton office is a vibrant, collaborative space shared with our Sales, Product Management, QA, and Technical teams - all just a few minutes' walk from the train station and has gym on site. The Role We're looking for a Level 2 Technical Support Agent … start to finish, including follow-up and closure. - Escalate and document bugs or product issues by creating developer tickets in Jira. - Collaborate closely with developers, the product team, and QA to resolve complex issues and suggest improvements. - Work directly with customers via email, phone, and remote meetings to troubleshoot and resolve technical queries. - Partner with Sales and Implementations teams to More ❯
We are recruiting for a QA Analyst to join an industry leading company across a time of exciting growth. They boast a skilled team of developers and a company culture which is second to none. If you want to join a company where your voice is heard, and progression is promoted from within in a fun environment - then this one … s for you.. In this role you will be working on their portfolio of applications and internal CMS and CRM. Requirements: Proven experience in a QA or similar role. An understanding of Acceptance, Regression and Smoke testing Manual and Automation Testing experience - Cypress is highly desirable Commercial experience with Cypress Jira Strong communicator Highly Desirable: Cypress for automation CRM/ More ❯
We are recruiting for a QA Analyst to join an industry leading company across a time of exciting growth. They boast a skilled team of developers and a company culture which is second to none. If you want to join a company where your voice is heard, and progression is promoted from within in a fun environment - then this one … s for you In this role you will be working on their portfolio of applications and internal CMS and CRM. Requirements: Proven experience in a QA or similar role. An understanding of Acceptance, Regression and Smoke testing Manual and Automation Testing experience - Cypress is highly desirable Commercial experience with Cypress Jira Strong communicator Highly Desirable: Cypress for automation CRM/ More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
Pertemps
Job Title: QualityAssurance Team Manager - Customer Experience Location: Brighton (Hybrid) Salary: Circa £32.5k + Benefits Type: Full-time, Permanent Be part of a fast-growing, tech-driven company that's transforming customer experiences across the UK. We're looking for a QualityAssurance Team Manager to join a thriving customer experience department. You'll work with a high-performing … service or sales, and a passion for using data and insights to drive change. The Role In this role, you'll be responsible for leading a team within the QA function - overseeing quality assessments, analysing customer interactions, and presenting actionable insights to improve performance, compliance, and customer outcomes. You'll run root cause analysis, coaching sessions, and use speech analytics … tools to ensure the highest quality standards are consistently met. Key Responsibilities Lead, coach and develop a team of QA specialists, helping them reach their goals and grow professionally. Conduct in-depth reviews of customer interactions, evaluating technical accuracy, soft skills, and regulatory compliance. Carry out real-time and retrospective quality assessments. Use data to identify improvement opportunities and produce More ❯