Service Desk Engineer
- Hiring Organisation
- Matchtech
- Location
- Romsey, Hampshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
Warfare (EW) products. Monitoring system performance, escalating unresolved issues, and maintaining high levels of incident ownership. Liaising with internal teams such as Sales, Engineering, QA, and external stakeholders to ensure service alignment with customer needs. Creating and maintaining knowledge base articles for customer self-service. Analysing data to drive continuous ...