2 of 2 Qualitative Research Jobs in the North of England

Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing, and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional … rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed ...

Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building … thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver ...