Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary This role supports the Digitisation Strategy of the NHSBSA. The post holder will be responsible for managing a user experience research team, undertaking user research activities on their own projects, and providing training and mentorship for user researchers within the organisation. The post holder will ensure the team generates new and useful user insights through mainly … qualitativeresearch, using agile research methodologies, translating these into features and actions that will enable our services to develop and iteratively improve their digital services for customers. You will be able to drive the day-to-day management of tasks while maintaining a wider vision of the Digitisation Strategy and business goals and objectives. What do we … and your loved oneso Access to a wide range of benefits and high street and online discounts Main duties of the job Leading and conducting pro-active user experience research projects including the creation of user research deliverables to provide in- depth, actionable insight, so that issues and opportunities are clearly identified and properly reported. Planning, designing and More ❯
Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Page Group
deep understanding of our users. They are a fast-growing National company driven by innovation, collaboration, and a passion for creating meaningful digital experiences. Description Plan, design, and conduct qualitative and quantitative user research (e.g., interviews, usability testing, surveys, diary studies). Analyse and synthesise research findings into actionable insights. Present research results and recommendations to … compelling ways. Collaborate closely with cross-functional teams throughout the product development lifecycle. Advocate for the user and promote a user-centred design culture across the organisation. Maintain a research repository and contribute to best practices and toolkits. Profile A successful User Experience Researcher should have: Proven experience in UX research, preferably in a product-driven or digital … environment. Proficiency with research tools such as UserTesting, Optimal Workshop, Dovetail, Maze, etc. Strong analytical, storytelling, and presentation skills. Experience conducting both remote and in-person research. Ability to work independently and manage multiple projects simultaneously. Job Offer A competitive salary of approximately £34,200 to £41,800 per annum. A permanent position with opportunities for career growth. The More ❯
dunfermline, north east scotland, united kingdom Hybrid / WFH Options
Venesky Brown
a rate between £500/day (Outside IR35). This role will be a hybrid of working at home and in the office. Responsibilities: - Plan, design, and conduct user research to gather insights on user needs, behaviours, and pain points. - Use a variety of research methods, including interviews, usability testing, surveys, and data analysis. - Collaborate with service designers … for users and ensure their needs are at the forefront of decision-making. - Work closely with the project team to ensure compliance with criteria and principles. - Document and share research findings to inform the development of user-centred solutions. - Contribute to the development of personas, user journeys, and scenarios. - Provide expertise in accessibility and inclusivity to ensure all users … are considered. Essential Skills: - Experience conducting user research in digital transformation projects. - Strong knowledge of qualitative and quantitative research methods. - Excellent communication and stakeholder engagement skills. - Experience working in multidisciplinary teams. - Knowledge of accessibility standards and inclusive design practices. If you would like to hear more about this opportunity please get in touch More ❯
that shape effective digital services focused on real user needs. Acting as an advocate for needs-based design, design thinking, and service design, they will champion best-practice user research and mentor others in the discipline. Working as part of a growing Experience Design capability, this role will contribute to the creation of high-quality, user-centred services that … millions of people. The team takes pride in designing with integrity - prioritising positive user experiences over marketing gimmicks or dark patterns. Key responsibilities Lead, plan, develop, and conduct design research using the most suitable methods for each project. Produce robust, data-driven artefacts that inform design decisions. Collaborate with client teams to deliver relevant and practical research plans. … Apply both qualitative and quantitative research techniques effectively. Provide coaching and guidance to other researchers. Demonstrate a sound understanding of information architecture, interaction design, and visual design principles. Operate effectively within Agile delivery environments. Communicate clearly with stakeholders at all organisational levels. Apply strong commercial awareness to all activities. Manage stakeholder relationships with confidence and professionalism. Desirable skills More ❯