2 of 2 Qualitative Research Jobs in Shropshire

Private & Public Beta Phase. Key Responsibilities Work with Performance Analysts (PAs) to interpret performance data from various data sources (e.g. digital journey, support channels) Research design & experimentation. Design and run A/B tests and controlled experiments to evaluate service changes, in collaboration with the HMRC Experimentation team. Develop … hypotheses, define success metrics, and ensure statistical validity. Build processes for integrating qualitative insights with quantitative findings. Champion triangulation to ensure robust, multi-source evidence for decision‐making. Produce concise weekly outputs and dashboards for senior stakeholders. Translate complex data into clear, actionable insights for non‐technical audiences. Ensure ...

products and services through insight-led recommendations Ensuring the quality, accuracy and integrity of performance data and analysis Working with both quantitative and qualitative data sources to generate holistic insights Collaborating closely with multidisciplinary teams including user researchers, designers, delivery professionals and technical specialists Providing constructive challenge from … reporting tools Ability to translate complex data into meaningful insights and recommendations for stakeholders Strong data analysis and storytelling capabilities Experience working with both qualitative and quantitative research and data sources Excellent stakeholder engagement and communication skills Ability to influence decisions through evidence-based analysis Desirable Experience Government ...