2 of 2 Qualitative Research Jobs in the West Midlands

fast-paced working environment where expertise and focus take people far. The role As a UX Researcher you thrive on conducting strategic and tactical research to uncover deep insights into customer needs, behaviours, and pain points. You ensure that a user-centric and data-driven approach is at the … core of the design lifecycle. You're a collaborator who enjoys working with stakeholders, and sharing key insights from your research to help inform design decisions at all levels of the business. This is an exciting opportunity to make your mark in a newly created role within the department … Key responsibilities Collaborate with UX/UI Designers, Product Managers, and other stakeholders to deliver actionable insights that drive customer-centric solutions. Conduct user research activities, including usability testing, customer interviews, surveys, and journey mapping, to identify pain points and opportunities. Lead discovery research for high-impact projects More ❯

experience will you need? Experience as a user researcher or appropriate experience in other fields of research. Experience of advising colleagues on the best research tools and methods to use to assure best practice in research. Experience of collaborating with other researchers on research projects. Experience of championing … planning and conducting research approaches which are inclusive of all users. Experience and understanding of the ethical and data governance requirements of conducting research. Experience of working with senior stakeholders/clients. Experience of persuading others on the value of research, defending research findings and challenging others … millions who rely on them. In this role you'll mentor and support fellow researchers, fostering a strong community that drives high-quality user research across the Department. By championing user-centred design, you will ensure services are built with accessibility and inclusivity in mind. Using both qualitative More ❯