2 of 2 Quality Analyst Jobs in Hampshire

Quality Performance Analyst Portsmouth | £30,000-£36,000 | Office based My client is a SaaS provider specialising in technology that supports real-time customer engagement, offering tools that help businesses manage online enquiries and improve the overall customer experience. We are supporting the search for a Quality Performance Analyst ; someone with contact centre or insurance QA/leadership experience to take ownership of customer interaction quality across calls, live chat and email. This is a brand-new role where you'll work closely with senior leadership, act as the key link with our outsourced ...

clients based closed to Portsmouth have an exciting opportunity for a Quality Data Analyst to join their growing team. The Quality Systems Analyst is responsible for the development, automation, and maintenance of QMS nonconformance reporting and analytics, with a strong focus on trend analysis, root cause … identification, and Cost of Quality (CoQ) insight. This role supports the business by transforming quality data into actionable intelligence, enabling the identification of key improvement opportunities across the organisation. Reporting activities will include, but are not limited to Rework, Customer Complaints, NCRs/CAPAs, Internal Audits, MRBs ...