76 to 78 of 78 Quality Management Jobs in the South East

technical team leadership in managed services or IT outsourcing, covering mentoring, objectives, one‐to‐ones, performance and morale. Incident & Major Incident Management. Strong incident management experience, including P1/P2 technical leadership across cross‐domain triage, telemetry, isolation, rollback and stakeholder communication. Cross‐Tower Troubleshooting. Effective L2 escalation, root … cause diagnosis and resolution across Wintel, virtualisation, storage, network, AD and databases. SLA & Service Quality Management. Proven SLA/KPI delivery through queue, incident‐ageing and compliance monitoring, with corrective action. Change Coordination. ITIL‐aligned oversight of standard, minor and emergency changes, including technical/risk reviews, maintenance windows ...

Proven technical team leadership in managed services or IT outsourcing, covering mentoring, objectives, one-to-ones, performance and morale.Incident & Major Incident Management. Strong incident management experience, including P1/P2 technical leadership across cross-domain triage, telemetry, isolation, rollback and stakeholder communication.Cross-Tower Troubleshooting. Effective L2 escalation, root-cause … diagnosis and resolution across Wintel, virtualisation, storage, network, AD and databases.SLA & Service Quality Management. Proven SLA/KPI delivery through queue, incident-ageing and compliance monitoring, with corrective action.Change Coordination. ITIL-aligned oversight of standard, minor and emergency changes, including technical/risk reviews, maintenance windows and rollback plans.ITIL ...

technical team leadership in managed services or IT outsourcing, covering mentoring, objectives, one-to-ones, performance and morale. Incident & Major Incident Management. Strong incident management experience, including P1/P2 technical leadership across cross-domain triage, telemetry, isolation, rollback and stakeholder communication. Cross-Tower Troubleshooting. Effective L2 escalation, root … cause diagnosis and resolution across Wintel, virtualisation, storage, network, AD and databases. SLA & Service Quality Management. Proven SLA/KPI delivery through queue, incident-ageing and compliance monitoring, with corrective action. Change Coordination. ITIL-aligned oversight of standard, minor and emergency changes, including technical/risk reviews, maintenance windows ...