2 of 2 Quality Management Jobs in Warrington

Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaints and feedback. … Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify areas for improvement and innovation. Develop and implement quality assurance protocols ...

thought partner to the Board, translating complex technical requirements into business-aligned roadmaps that support rapid growth and post-merger integration. Compliance & Quality Excellence: Ensure all IT systems and data processes strictly adhere to MHRA standards. You will oversee the digital side of Quality Management Systems ...