Head of Research
- Location
- Greater London, England, United Kingdom
deliver the Research roadmap against Moonpig’s highest-priority customer and business questions Lead, coach and develop the Research team Build team capability in new methods, technology and AI Scale research capability across Moonpig Develop training, coaching, tools, templates and standards for quality research Make customer … influence product, commercial and strategic decisions Turn complex customer evidence into clear, actionable recommendations Requirements Significant experience in UX, Product, Customer or Consumer Research within a digital or product-led organisation Experience supporting, coaching or developing research teams Strong track record of delivering research programmes and initiatives ...