Customer Engagement Manager
- Location
- Greater London, England, United Kingdom
misaligned with customer needs Provide technical direction to implementation teams and partner engineering resources; unblock technical issues that arise during build phase Understand REST APIs, webhooks, authentication patterns (OAuth, SAML, SSO), and data flows well enough to guide technical conversations with customer IT teams and troubleshoot integration failures Hands … Experience working with global delivery teams and managing distributed project resources across time zones Technical Depth & Solution Design Capability Strong understanding of integration architectures: REST APIs, webhooks, iPaaS platforms, authentication protocols (OAuth, SAML, SSO) Ability to read API documentation, evaluate technical feasibility, and provide direction to engineering teams ...