Dynamics 365 Customer Service — Architect / Senior Developer / Techno-Functional / Consultant — Corporate & Institutional Banking
- Location
- Greater London, England, United Kingdom
SLAs, queues, routing,omnichannel, knowledge, Dataverse data model. Integrate D365 into thewider estate using Azure Integration Services: Logic Apps, Service Bus,API Management, Functions, REST/APIs. Wire the platform totelephony/CTI, payments and account systems, and identity providers. Work in Agile deliveryalongside the bank's product, engineering … business teams. Requirements Must have.... Service integration experience — AzureIntegration Services (Logic Apps, Service Bus, API Management, Functions)and REST/APIs; integrating D365 to external systems. Nice to have.... Banking orfinancial-services domain (corporate/institutional/wholesale). Copilot/agenticservice in D365. Payments standardsawareness (ISO 20022/CBPR+ ...