Telecoms - 1st Line Telco Technical Support
- Hiring Organisation
- Global 4 Communications Ltd
- Location
- Horsham, West Sussex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
Will You Be Doing? • Handle first-line queries on customer networks across broadband, VoIP, and access circuits. • Perform diagnostics using packet captures, SIP traces, RTP flow analysis, and router interfaces. • Resolve latency, jitter, call-flow failures, registration problems, routing anomalies, and vendor interoperability issues. • Engage directly with carriers and platform ...