Technical Support Engineer
- Hiring Organisation
- Frossell Recruitment
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £37,500 per annum
actions. Highlight recurring issues, potential upgrades or sales opportunities. Provide reports on service performance and technical trends. Escalate serious service risks immediately. Administration & Compliance Log all service calls, updates and parts usage accurately. Maintain detailed device service histories. Create and update troubleshooting guides and knowledge articles. Ensure regulatory compliance (IVDR, ISO27001, ISO9001, Cyber Essentials). Stay up to date with cyber-security best practice and mandatory company training. Skills & Attributes Excellent communication (verbal and written) Strong organisation and time-management abilities Methodical, precise and detail-driven Confident decision-maker Collaborative team player Highly self-motivated ...