1 of 1 Relationships Manager Jobs in Chelmsford

Business Relationship Manager Our higher education client is looking for a Business Relationship Manager to support their digital transformation agenda. Sitting in the digital directorate, you will beengaging internal university stakeholders to understand and translate their strategic and operational needs. Acting as the primary liaison between … engagement efforts, maintain consistent communication, and ensure a fit-for-purpose communications strategy is in place. Leveraging their expertise, the postholder will manage stakeholder relationships, align services with business needs, and represent D&T as a responsive and effective partner. You will need to deliver following responsibilities: Provide ITMS … and managing service level agreements (SLAs) for the portfolio of directorate services, reviewing and adapting service levels to meet stakeholder needs. Build strong customer relationships, contract with customers to ensure needs are understood and deliver against service standards Manage and facilitate formal requirement gathering, strongly aligned to wider University More ❯