1 of 1 Release Management Jobs in Andover

D365 Support Lead

Location
Andover, England, United Kingdom
cause analysis and permanent fixes, feeding recurring issues back into the solution and roadmap. Work with the CTO organisation on infrastructure, integration, environments, and release management, ensuring support and change are coordinated. Manage the support service catalogue, knowledge base, and runbooks, driving self-service and commodity support where … D365 across finance, supply chain, and operations, and how the modules and integrations fit together. Solid grasp of ITSM disciplines — incident, problem, and change management — and of SLA-based service delivery. Experience working with architecture, integration, and engineering functions to defined standards and coordinating support with change. Ability ...