Lead Application Support Analyst
Newport, Isle of Wight, England, United Kingdom
VIQU Limited
and effective resolution of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical support team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software … deployment, ensuring efficient deployment processes with minimal downtime. Develop and maintain configuration management processes, implementing automated tools to reduce errors whilst monitoring and auditing configurations regularly for discrepancies. Oversee change control processes and ensure proper documentation. Foster a culture of continuous improvement and customer service excellence. Experience required for the Lead Application Support Analyst: Previously led and managed software More ❯
Employment Type: Full-Time
Salary: £48,000 - £49,000 per annum
Posted: