Site Reliability Engineer I - Connex
- Hiring Organisation
- Mastercard
- Location
- Harrogate, North Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
technical consultancy Manage and implement changes, releases, and fixes in line with governance processes Support and maintain Disaster Recovery (DR) capabilities, including testing, risk management, and alignment with corporate strategy Collaborate with third-party suppliers for issue resolution and escalation to third-line support Ensure traceability from business requirements … through to acceptance criteria Work closely with Service Management to resolve incidents, define enhancements, and improve system performance Maintain accurate and up-to-date technical documentation and artefacts Additional Responsibilities Drive innovation in production support, identifying opportunities to improve efficiency through automation and tooling Contribute to the production support ...