Service Desk Analyst - Poole - Hybrid (4 DPW On-Site)
- Hiring Organisation
- Curo Services
- Location
- Poole, Dorset, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 30,000 - 36,000 Annual
varied role combining service operations, customer support, service reporting and operational improvement responsibilities. You'll be involved in customer onboarding activities, service monitoring, problem management, reporting and supporting the delivery of high-quality services across a portfolio of bespoke software solutions. The successful candidate will help ensure service performance … Take ownership of problem records, ensuring long-standing issues are driven through to completion Support customer onboarding activities and project implementations Assist with change management and release management processes Manage and maintain service monitoring solutions Carry out capacity planning and trend analysis activities Produce, review and present ...