IT Applications Service Manager
- Hiring Organisation
- Reed Technology
- Location
- Rochdale, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
drive improvements across service delivery, support and governance. Key responsibilities: As IT Applications Service Manager, you will be responsible for the day-to-day management of business-critical applications, ensuring high levels of performance, availability and user satisfaction. Working closely with operational and project delivery teams, you'll play … developing a team of Application Analysts and Senior Application Analysts. Managing the operational performance of the organisation's application estate. Owning application lifecycle management, service performance and continual improvement initiatives. Managing 2nd and 3rd line support processes, escalations and incident resolution. Overseeing supplier and vendor relationships, driving accountability ...