Technical Account Manager (Managed Services)
- Location
- Peterborough, England, United Kingdom
Stable, secure, and well-architected customer estates with reducing incident volumes. Clear, maintained technical roadmaps aligned to customer business objectives. Proactive identification and remediation of lifecycle, capacity, security, and obsolescence risks. Trusted-advisor status and high technical customer satisfaction. Technical adoption and consumption growth across managed services. Increased … Track technology lifecycle, end-of-life/end-of-support, patching, and firmware currency. Identify obsolescence, capacity, and technical-debt risks and drive remediation plans. Advise on upgrades, modernisation, and optimisation opportunities. Align customer roadmaps to relevant CDW portfolio capabilities, ensuring recommendations are practical, outcome-led, and connected ...