5 Remedy ITSM Jobs in the South West

and handle time-sensitive situations 3-5+ Years of experience and or education Desired Qualifications CompTIA A+ Certification. Experience using an industry-standard ITSM platform such as Remedy, ServiceNow, etc. Windows 11 Certification (MS 680 &/or 53301) Apple Certified Support Professional (ACSP) Certification JAMF Certification more »

planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have more »

planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have more »

processes and reflect to the Enterprise Architecture team Attend stakeholder meetings, governance forums, Design reviews & Readiness Assessments to assist the delivery of a new ITSM approach. Support the definition of the Service Management Strategy of Operations, driving change using ITIL best practise, continuous improvement and automation. Work closely with … the modelling and software teams to define and deliver into service improved approach using BMC Remedy Helix. Required Experience/Qualification/Attributes: Demonstratable experience in a management position in the defence of telecommunication industry, ideally MILSATCOM but not essential. Professional Qualification as ITIL Practitioner (ideally as Managing … Leader Demonstratable Experience in managing change in a ITIL v3 and/or v4 based service management organisation. Hands on experience of BMC Remedy process Designer (or similar) Demonstratable experience of project delivery in formal waterfall and agile engineering environments. Ability to identify and solve sophisticated problems and more »

planning, release, user adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change an... more »