1 to 25 of 30 Remedy ITSM Jobs in England

Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and … Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise … practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM Certification Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For More ❯

Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and … Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise … practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM Certification Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For More ❯

Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and … Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise … practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM Certification Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For More ❯

Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and … Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise … practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience: BMC Remedy, ITIL, JavaScript, Remedy Consultant, BMC Remedy ITSM Certification Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For More ❯

Consultant . This is an excellent opportunity to join a dynamic technology team where you will design, develop, and maintain applications within the BMC Remedy ITSM suite . The successful candidate will collaborate closely with cross-functional teams, configuring and customising ITSM modules such as Incident, Problem, Change, and … Asset Management. You will also play a key role in troubleshooting, optimising performance, and integrating Remedy with other enterprise applications. Key Responsibilities: Design, develop, and customise BMC Remedy applications (workflows, forms, active links, filters) Configure and maintain ITSM modules including Incident, Problem, Change, and Asset Management Troubleshoot and resolve Remedy environment issues Optimise … with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM More ❯

As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯

As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯

As a Remedy Consultant, you'll play a key role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid … a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯

a Remedy Consultant to join a dynamic technology team focused on transforming customer platforms and experiences. If you have a passion for improving business processes through smart ITSM solutions and want to work in a collaborative, innovative environment - this role is for you. About the Role As a Remedy Consultant, you'll play a key … role in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is … a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). What You'll Be Doing: Designing, developing, and customising BMC Remedy applications including workflows, forms, active links, and filters. Configuring and supporting ITSM modules such as Incident, Problem, Change, and Asset Management. Troubleshooting and resolving system issues, and More ❯

Good diligence Be flexible to a rapidly changing environment. Dell & HP Desktop product knowledge required. Strong Microsoft Excel skills, VLOOKUP and data searching and input skills. Remedy ITSM/Service Now experience. Experience with managing stock and guardian/custodianship mindset. About us We are a leading independent technology and services provider, trusted by large corporate and More ❯

including data and policy migration and the migration of PATROL agents. Integration: Integrate BMC products with each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct root cause More ❯

Principle Accountabilities Be the first point of contact for users to resolve Incidents, Service Requests and enquiries for hardware, software and access, ensuring all activity is logged on the ITSM system. Respond and react to users needs via phone, chat, ITSM portal, email and in person. Establish the impact and urgency of a users ticket, ensuring all relevant … details are accurately captured and logged on the ITSM tool. Make an initial assessment of the information provided and identify if immediate corrective action can be undertaken at the point of first contact. Otherwise agree the next steps and course of action with the user. In the event of a Major Incident, support the Major Incident Manager as necessary. … groups. Supporting first line activities;- Where necessary assist in establishing the impact and urgency of a users ticket, ensuring all relevant details are accurately captured and logged on the ITSM tool and the correct priority is assigned. If possible identify if an immediate corrective action can be undertaken at the point of first contact. Otherwise agree the next steps More ❯

A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯

A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯

A good understanding of Operational Support Systems and Business Support Systems, especially in Mobile Strong understanding of ITIL processes and specifically Change and Release Management Expertise in BMC Remedy or similar ticketing software Experience with integrating data from external sources into internal platforms, including ETL pipelines and API-based data exchange Ability to design scalable, secure, and reliable More ❯

end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting More ❯

end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting More ❯

end OSS design experience , ideally within mobile networks. Strong understanding of OSS/BSS systems and ITIL , especially Change and Release Management . Hands-on experience with BMC Remedy or similar ticketing tools. Expertise in ETL pipelines and API-based data integration . Familiarity with RAN technologies (2G/4G/5G/NB-IoT), SQL , and scripting More ❯

incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated … sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive … via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate More ❯

initiatives. Produce and distribute management information from service management tools. Skills and Experience - Junior Incident Manager ITIL v3 Foundation certification (minimum). IT service desk background with experience in ITSM tooling such as Remedy is preferred Experience of any ticketing system would be considered If no IT background extensive admin/organisation skills coupled with Ex-Military More ❯

initiatives. Produce and distribute management information from service management tools. Skills and Experience - Junior Incident Manager ITIL v3 Foundation certification (minimum). IT service desk background with experience in ITSM tooling such as Remedy is preferred Experience of any ticketing system would be considered If no IT background extensive admin/organisation skills coupled with Ex-Military More ❯

initiatives. Produce and distribute management information from service management tools. Skills and Experience - Junior Incident Manager ITIL v3 Foundation certification (minimum). IT service desk background with experience in ITSM tooling such as Remedy is preferred Experience of any ticketing system would be considered If no IT background extensive admin/organisation skills coupled with Ex-Military More ❯

for the M365 tenant migration and Windows 11 upgrade. Engage with programme, technical, and operations teams to ensure new/changed services are fully documented, supportable, and aligned to ITSM best practices. Conduct impact assessments and readiness reviews across technical, process, and people dimensions. Develop and maintain Service Design Packages and Service Transition plans. Facilitate workshops with Service Owners … transition for Windows 10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly Service Design, Service Transition, and Continual Service Improvement. Experience integrating new services into existing ITSM toolsets (ServiceNow, Remedy, or equivalent). Excellent stakeholder engagement and communication skills, bridging technical and operational teams. Experience delivering in M&A or complex migration environments. Disclaimer More ❯

Analyst plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills, a deep understanding of Smart … support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or … Smart Metering/Energy Industry Experience – Prior experience handling meter faults, connectivity issues, or technical support within the energy sector. Ticketing, Telephony & Email-Based Support – Familiarity with ServiceNow, Remedy, Zendesk, or industry-specific CRM/ticketing systems for efficient issue resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity issues, firmware updates, and common faults. More ❯

Support the production and distribution of Management Information from Service Management Tooling. Mandatory skills: TILv3 Foundation minimum Competent with MS Office Automation Tools IT Service Desk Experience Experience of ITSM tooling such as Remedy Strong Communication Skills Desirable skills: Experience of working with MOD deployed IT systems. If this is the role for you please submit your More ❯