Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/or … capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing CMDB data model and Asset/… CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external reporting systems Desirable - experience generating More ❯
Role Title: Remedy Consultant Duration: 6 month contract Location: Remote Rate: up to £579 p/d Umbrella inside IR35 Clearance required: Must hold a current SC as a minimum (Enhanced SC would be ideal). Must be willing to go through Enhanced SC process that is specific to the customer. Key Skills/requirements Experience and/or … capability to manage Remedy version 20.02 including the following modules/processes (Service Level Management, Incident, Problem, Change Management, Knowledge Management and Service Request Management) Provide technical support of the Remedy Suite including CMDB, Asset Management, Service/Incident/Problem/Change management within the production and non-live environment Managing CMDB data model and Asset/… CI Audit Log Experience undertaking daily checks Experience in the management and resolution of Remedy Incident Configuring and customising components of ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB Experience of Asset Management Create and/or update Remedy documentation to comply with software lifecycle methodologies Integration of Remedy with external reporting systems Desirable - experience generating More ❯
of security tool sets e.g Firewall Assurance, Cloud Access Security Broker (CASB), Cloud Security Posture Management (CSPM) Experience with ITIL processes Working knowledge of Service Now and/or Remedy Ticket Management Systems. Security+ Certification, MCSE, MCSA, CISSP, or better All profiles will be reviewed against the required skills and experience. Due to the high number of applications we More ❯
