2 of 2 Remedy Jobs in the North West

Voice Engineer

Hiring Organisation
Huxley Associates
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Contract
Contract Rate
Up to £550 per day
Splunk, and ThousandEyes. Experience with Microsoft 365, Entra ID, Teams Admin Centre, and carrier troubleshooting. Microsoft Teams Administrator certification preferred. ServiceNow and/or Remedy experience beneficial. Location: Chester (3 days per week onsite) Contract Length: 12 months Inside IR35 via Umbrella Day Rate: £550 Please click here ...

Service Centre Team Manager

Hiring Organisation
EXL Service (UK) Ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware ...