6 of 6 Remedy Jobs in the North West

and contract management knowledge Confident in using Microsoft Office, particularly MS Excel and MS Word Proactive, organised, and solutions-oriented Able to manage multiple contracts and priorities Familiarity with Remedy ITSM and document management systems (ongoing training provided) What we offer: 26 days annual leave, and public holidays Company pension scheme FlexBens platform Family-friendly policies and occupational health More ❯

and contract management knowledge Confident in using Microsoft Office, particularly MS Excel and MS Word Proactive, organised, and solutions-oriented Able to manage multiple contracts and priorities Familiarity with Remedy ITSM and document management systems (ongoing training provided) What we offer: 26 days annual leave, and public holidays Company pension scheme FlexBens platform Family-friendly policies and occupational health More ❯

exceptional support to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or More ❯

of security tool sets e.g Firewall Assurance, Cloud Access Security Broker (CASB), Cloud Security Posture Management (CSPM) Experience with ITIL processes Working knowledge of Service Now and/or Remedy Ticket Management Systems. Security+ Certification, MCSE, MCSA, CISSP, or better All profiles will be reviewed against the required skills and experience. Due to the high number of applications we More ❯

experience/skill-set of workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. Ability to adapt to various More ❯

work duties. Any breach of confidentiality by any party engaged in a series contract with the Company may be regarded as breach of contract and be subject to legal remedy or action. The importance of confidentiality cannot be overemphasised and it is important that it be borne in mind at all times. For the purposes of clarity, you shall More ❯