5 of 5 Remedy Jobs in the North West

Information Technology, Computer Science, or relevant experience in related field. Demonstrable experience administering or developing within JSM or other ITSM tools (e.g. ServiceNow, BMC Remedy, FreshWork) or similar. Strong understanding of ITIL processes and ITSM best practices. Strong technical skills around API’s and related automation. Knowledge ...

skills across all organisational levels. Ability to work a continuous 24x7x365 rotating shift pattern under pressure. Preferred Experience using ITSM ticketing platforms (e.g., ServiceNow, Remedy) and DCIM tools/standards. Competency in MS Office and service delivery/helpdesk applications. Previous experience operating within enterprise or corporate financial data ...

Location: LondonSalary: Competitive salary and package dependent on experienceCareer Level: Specialist or Associate Manager (based on experience)Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting ...

role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolutioneither directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements … Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) Understanding of smart meter functionality, connectivity challenges, firmware ...

Knowledge of SAP PLMSI Production of deliverables - GAP analysis report on what the standard middleware product can/cannot do, with proposed solutions to remedy and associated High Level Design documentation for the client) Define the non-functional and performance testing requirements, scenarios, scripts etc for testing purposes Management ...