Service Desk Performance Manager
- Hiring Organisation
- EXL Service (UK) Ltd
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
attributes we would like to have: Strong self-awareness, excellent leadership and motivational skills, with expertise in performance analytics and CRM tools (e.g., ServiceNow, Remedy) and coaching methodologies. In-depth understanding of smart meter technologies and switching protocols, with a focus on regulatory compliance. Data-driven decision-making coupled ...