7 of 7 Remedy Jobs in Reading

. Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV to (url removed More ❯

. Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience with ITSM tools (e.g., BMC Remedy). Knowledge of ICT and/or mobile network environments To apply for the Incident Assurance Manager please send your CV to (url removed More ❯

coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API's). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The More ❯

positive relationships that support MBNL outcomes Play a lead role in logging and coordinating resolution of property "incidents" in a central incident management tool (Remedy). Have case management responsibility for property incidents, including Incoming landlord relationship matters; Access escalations (refusal or unjustified fees); General access support. Support reporting More ❯

leading a sites operations function to achieve agreed business outcomes, performance targets and industry benchmarks. A background of working within telecoms and experience of remedy and site tracker. Detailed knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services. Strong experience of More ❯

leading a sites operations function to achieve agreed business outcomes, performance targets and industry benchmarks. A background of working within telecoms and experience of remedy and site tracker. Detailed knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services. Strong experience of More ❯

managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a minimum. The role also has operational responsibility for the Remedy Managed Service provided by the incumbent 3rd Party Supplier. Responsibility for supporting project governance on behalf of IT Operations and overseeing project acceptance into … service. Experience Needed: Extensive experience of working within IT Service Management, either in Service Management or Service Delivery Roles Remedy experience is essential Experience of managing internal and external stakeholders; monitoring performance against service level agreements, participating in effective working More ❯