15 of 15 Remedy Jobs in Berkshire

KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and documentation for internal teams. Ensure alignment with ITIL or other relevant frameworks and industry standards. Qualifications: Deep understanding of More ❯

coordinate the prioritisation of enhancement requests from users Monitor finance system error logs, identifying issues and working with other finance and IT colleagues to remedy the transactions and underlying issues Act as key point of contact for IT to ensure clear communication and minimise disruption to finance because of More ❯

facing teams to understand service expectations and drive service excellence. Oversee the configuration and optimisation of ITSM tools (e.g., ServiceNow, Jira Service Management, BMC Remedy) to support process efficiency and visibility. Establish governance practices to ensure consistency in service delivery and supplier performance management. Provide training, documentation, and support More ❯

preferably in a Financial Services Environment, or Degree level Qualification or equivalent in relevant field. •Support Desk call logging tools – HP service centre/Remedy/Infra. •Senior Management/VIP Support. •Cisco Unified Call Manager. •Bloomberg/Reuters. •MCP/MCITP Windows 7/MCDST/MCSA. •ITIL More ❯

support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business processes and More ❯

support for SAP S/4HANA modules (e.g. Finance, Manufacturing, Procurement, Sales) & HANA. Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.) Analysing and resolving system issues, analysing root cause, and applying corrective/preventive actions. Collaborate with end-users to understand business processes and More ❯

compliance, process and procedures for Incident Management, Customer Maintenance Requests (CMR), Internal Incident Reporting (IIR) and Customer Incident Report (CIR) processes are followed using Remedy reporting tool Qualifications Essential Technical degree or equivalent experience. Competent with Mechanical Services, Chillers and HVAC Strong written and verbal communication skills English fluency More ❯

workers. Desired AV Technician experience: A strong understanding and operational knowledge of video conferencing and audio-visual systems with the ability to diagnose and remedy any faults and problems. Ensure all systems are fully functional and provide troubleshooting or handover to relevant personnel to allow minimum system down time. More ❯

leading a sites operations function to achieve agreed business outcomes, performance targets and industry benchmarks. A background of working within telecoms and experience of remedy and site tracker. Detailed knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services. Strong experience of More ❯

leading a sites operations function to achieve agreed business outcomes, performance targets and industry benchmarks. A background of working within telecoms and experience of remedy and site tracker. Detailed knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services. Strong experience of More ❯

migrate, develop, implement, configure, test and roll out systems (hardware or software, networks, controls) Analyze outages and defective states, initiating and monitoring measures to remedy them Install and administer Continuous Integration and Continuous Deployment tools Skills/Experience Needed: • Strong experience with RedHat Linux and Solaris x86 Unix environments More ❯

preferred) Managing hardware inventory and decommissioning Required Skills: Experience with Windows 10, Linux, and iOS platforms Proficiency in Microsoft Office (Excel, Word, etc.) and Remedy Service Request Prior experience in a lab or pharmaceutical setting is mandatory Project Management or Business Analyst experience is a plus More ❯

Our Client is looking for Field Electrical Technician on a full time, permanent basis. Based at their facility in Wokingham and offshore/overseas, the Field Electrical Technician will be responsible for offshore installation, commissioning, fault finding and interpretation of More ❯

Our Client is looking for Field Electrical Technician on a full time, permanent basis. Based at their facility in Wokingham and offshore/overseas, the Field Electrical Technician will be responsible for offshore installation, commissioning, fault finding and interpretation of More ❯

Our Client is looking for Field Electrical Technician on a full time, permanent basis. Based at their facility in Wokingham and offshore/overseas, the Field Electrical Technician will be responsible for offshore installation, commissioning, fault finding and interpretation of More ❯