17 of 17 Remedy Jobs in the South East

secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. ...

shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large ...

resilient tooling implementations. Provide subject matter expertise across ITSM processes and tooling. Essential Skills Strong experience with ITSM/ITIL tooling (e.g., ServiceNow, BMC Remedy/Helix, CA SDM, Cherwell, Freshworks, ManageEngine ). In-depth knowledge of ITSM/ITIL/ITOM/eTOM frameworks (ITIL v4 preferred). ...

/ITIL/Service Desk Tooling technologies which should ideally include technologies from one or more of the following: CA Service Desk Manager BMC Remedy BMC Helix ServiceNow Extensive experience of working within the bounds of ITSM/ITOM/ITIL/eTOM processes, ideally, with accompanying certifications (E.g. ...

Government Security Clearance 2+ years experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Good understanding of IT asset lifecycle management and inventory best practices Awareness of software licensing models (e.g. Microsoft, Adobe, Oracle) Strong analytical and reporting ...

Solid ITIL understanding (SLAs, governance, service processes) Ability to interpret complex data and spot trends early Nice to Have Knowledge of ITSM tools (ServiceNow, Remedy, Cherwell) Experience in Digital Workplace/EUC environments Understanding of endpoint, identity or collaboration technologies Familiarity with product-led delivery and continuous improvement frameworks ...

tools such as HP ALM/QC, SQL, Excel, and basic scripting (e.g. PL/SQL, Java, VB, or C), Experience with JIRA and Remedy ISTQB Foundation Level Certification Desirable ISTQB Advanced Test Analyst or Technical Test Analyst certification Awareness of current and emerging testing technologies and strategies Reasonable ...

automation and process optimization. Your Profile Essential skills/knowledge/experience: (Up to 10, Avoid repetition) 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident ...

CMDB and ITSM modules. Identify opportunities for automation and process optimization . Your Profile – Essential Skills & Experience 5+ years in BMC Helix/Remedy ITSM architecture and delivery . Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting . Strong knowledge of ITSM ...

scalability, resilience, and automation. Key Skills & Competencies Strong experience in Telecom Assurance domain and ITSM transformation programmes. Expertise in ITSM platforms like Helix, Remedy and must have worked on the ITSM transformation programs. In-depth knowledge of Telecom OSS architecture and design mandatory. Familiarity with ITIL and enterprise architecture ...

software. Proficiency PowerShell scripting. Endpoint protection and anti-virus management experience (SentinelOne). Experience with commercial incident, problem, and change management tools (BMC Remedy, Halo preferred). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ...

andregulatoryrequirements Supportinternalandexternalauditsandriskmitigationactivities Analyseassetusagetoidentifycostoptimisationopportunities Produceclearreportingoninventory,compliance,usage,andfinancialimpact Supportbudgeting,forecasting,andvendordiscussionswithdata-driveninsights ImproveITAMprocesses,standards,andautomation ActasasubjectmatterexpertforITAMtoolsandCMDBprocesses AssistwithtestingoftoolingintegrationsandCMDB-relatedprocesses Whatyoullneed AbilitytoobtainorholdUKGovernmentSecurityClearance 3+yearsexperienceinITAssetManagementorarelateddiscipline ExperiencewithITSM/ITAMtools(e.g.ServiceNow,Remedy,Snow) Strongunderstandingofassetlifecyclemanagementandsoftwarelicensingmodels Knowledgeofhardwarelifecyclemanagementandvendorcontracts Stronganalytical,problem-solving,andreportingskills AdvancedExcelskills;PowerBIexperiencedesirable Excellentcommunicationandstakeholdermanagementskills Highattentiontodetailandabilitytoworkindependently Desirable:ITIL4,ServiceNowcertifications,managedserviceexperience,CMDBexpertise,andprocessimprovementexperience. IfyourelookingtomakearealimpactinaseniorITAMrolewithstrongvisibilityandinfluence,wedlovetohearfromyou. ...

with and managing demanding customers Experience within telecoms industry Experienced in process creation and continuous improvement programmes Intermediate Excel skills Evenflow/Omnix/Remedy knowledge To apply for the Order Specialist/Demand Analyst please send your CV to (url removed) Project People is acting as an Employment ...

point of contact for general technical queries and escalations Investigate failed deployments directly in SCCM/Intune Own and resolve 3rd line incidents via Remedy queue Implement remediation activities where service has shortfalls Create and present Feature Release impact (advisory report) to Service Management/Customer (Hardware and Software ...

improvements or modifications to the Company’s CRM To audit and cleanse data including analysing data to identify and fix anomalies/faults requiring remedy To develop report and bulk update routines, dashboards and data models and brief relevant users when these become available To deal with non-standard ...

Instructing subcontractors and following up on actions Arranging surveys and access requests Uploading documents to internal and client systems and databases Using Remedy to raise REQ numbers Keeping internal and client systems updated General project administration and data entry Managing supplier relationships Providing support to Design, Project Managers ...

support personalised outreach. Oversee data hygiene processes, ensure compliance with data-privacy standards, and maintain correct handling of permissions and opt-outs. Investigate and remedy inconsistencies in data feeds or connections between systems (e.g., tracking systems, websites, CRM). Insight, Reporting & Measurement Produce and maintain dashboards showing engagement, conversion ...