1 to 25 of 35 Remedy Jobs in England

BMC Remedy Consultant £Up to £85,000 GBP Competitive Bonus Hybrid WORKING Location: Cardiff; Bath, Bristol, South West - United Kingdom Type: Permanent BMC Remedy Consultant (SC) Location: Hybrid (UK-based - office, client site, and home working) Security Clearance: Must be eligible for SC clearance Join an award-winning … supportive environment. The Role - Remedy Consultant (SC) As a Remedy Consultant (SC) , you will design, develop, and maintain applications within the BMC Remedy ITSM suite. The Remedy Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving ...

Proven experience in problem management/incident management. Strong analytical and problem-solving skills. Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira. Excellent communication and interpersonal skills with focus on achieving enhanced user experience. Ability to work collaboratively in a cross-functional team environment. ...

record in managing major incidents and driving RCA in complex, global environments . Hands-on experience with ITSM tools such as ServiceNow or BMC Remedy . Familiarity with operational resilience frameworks and DORA compliance . Experience in regulated industries with exposure to SOX, GDPR, PRA/FCA compliance. Strong ...

strong risk management capabilities Desire Skills: Knowledge of AML CDD processes and banking functions Familiarity with bank enterprise tools such as Release Manager and Remedy Industry certifications in PMP or SAFE Understanding of software development and testing processes Key Responsibilities: Lead and facilitate agile ceremonies to support effective delivery ...

CMDB Management: Define and maintain the structure and classification of Configuration Items (CIs) across all environments. Configure and optimise CMDB tooling (e.g., ServiceNow, BMC Remedy) to ensure accurate data integrity and relationships between CIs. Implement automated discovery and reconciliation processes to keep the CMDB current and reliable. Governance ...

Broadband/mobile broadband EPOS or retail systems Bespoke or proprietary software Familiarity with: ITIL Foundation Remote desktop tools Incident management systems (e.g., SupportWorks, Remedy) Mobile device support (Windows, iOS, Android) BYOD environments Instant messaging/chat tools for support Touch typing or customer service training IT-based degree ...

Design, Transition, Portfolio, Change, and Release Management.• Strong understanding of risk management, compliance, and governance frameworks.• Skilled in ITSM platforms such as ServiceNow, BMC Remedy, or equivalent.• ITIL v3 Foundation; advanced ITIL certifications highly desirable.• Excellent stakeholder communication and vendor management skills. IT Service Lifecycle Manager Birmingham – Permanent – Competitive ...

CMDB modules. Identify opportunities for automation and continuous process improvement . Required Skills & Experience 5+ years of hands-on experience in BMC Helix/Remedy ITSM architecture and delivery . Strong expertise in AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting . In-depth knowledge ...

independently and as part of a team Excellent communication skills with the ability to prioritise tasks effectively. Experience using ticketing systems such as BMC Remedy, ServiceNow, or Jira is desirable. Desirable (but not essential) Previous experience in an IT, technical, or technology-focused role Familiarity with databases or internal ...

large teams (50+ FTEs) and manage supplier relationships. Deep knowledge of ITIL and SIAM practices, OSS/BSS systems, and ITSM tools (e.g., Helix & Remedy). Excellent stakeholder management and executive communication skills. Required Qualifications: Bachelors degree in Telecommunications, IT, or related field (masters preferred). 15+ years ...

environments Strong written and verbal communication skills High-level understanding of IT infrastructure (networks, servers, cloud) is essential Familiarity with incident management tools (ServiceNow, Remedy, Jira Service Management) Knowledge of the ITIL framework (certification preferred) Exceptional decision-making and organisational skills Key Responsibilities: Lead Major Incidents: Oversee incidents from ...

ITSM modules. Identify opportunities for automation and process optimization. Your Profile Essential skills/knowledge/experience: 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident ...

cross-functional technical decision-making.Ensure solution readiness through E2E testing, UAT, performance validation and go-live support.Essential SkillsStrong background in BMC Helix/Remedy ITSM architecture (not only administration).Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT and Smart Reporting.Proven track record delivering ITSM integrations ...

technical decision-making. Ensure solution readiness through E2E testing, UAT, performance validation and go-live support. Essential Skills Strong background in BMC Helix/Remedy ITSM architecture (not only administration). Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT and Smart Reporting. Proven track record ...

profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef ...

profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef ...

profitable, expanding software company with significant long-term potential. Keyword cloud: Servicenow Freshworks Ivanti BMC Servicenow Solarwinds ITSM Jira Atlassian Lansweeper BMC Helix BMC Remedy Freshservice Cherwell Ivanti HEAT Alemba vFire Axios IFS Dynatrace Splunk SolarWinds Datadog Jira Freshservice Halo New Relic Zabbix LogicMonitor Nagios Icing Ansible Puppet Chef ...

ensure best practice and that their knowledge is up to date. In association with other colleagues provide an on-Call service to investigate and remedy security and technical issues in relation to the SOC service on a 24/7 basis . Skills & Experience Required: Working knowledge of Various ...

possible Identify and investigate repeat issues and faults, initiate and monitor actions to investigate patterns and trends, consulting specialists where required; determine the appropriate remedy and preventative measures; assist with their implementation Develop and document change requests to improve control/reduce risk to security performance and availability. Analyse ...

including Windows, Mac OS, and VMWare environments Configure and support VPN connections for remote users, ensuring secure access to company resources Utilise ServiceNow and Remedy for incident management, tracking issues from initial report through to resolution Assist in the setup and maintenance of network configurations, including TCP/ ...

customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. Update and document Service Requests on a Remedy system. Participate in a 24hour call out rota for outside of normal working hours support. Maintain uptodate product and technology knowledge. Escalate product defects ...

customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. Update and document Service Requests on a Remedy system. Participate in a 24hour call out rota for outside of normal working hours support. Maintain uptodate product and technology knowledge. Escalate product defects ...

customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. Update and document Service Requests on a Remedy system. Participate in a 24hour call out rota for outside of normal working hours support. Maintain uptodate product and technology knowledge. Escalate product defects ...

customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. Update and document Service Requests on a Remedy system. Participate in a 24hour call out rota for outside of normal working hours support. Maintain uptodate product and technology knowledge. Escalate product defects ...

customers during the life of the open problem, endeavouring to meet customer contractual SLA's/KPIs. - Updating and documenting Service Requests on a Remedy system - Participation in a 24-hour call out rota for outside of normal working hours support. - Maintaining up to date product and technology knowledge ...